Ray H.

Audio / Visual & Digital Signage, General Field Service technician · Minneapolis, MN

IT field service technician with 20+ years of experience supporting residential, business, enterprise, government, and overseas contract environments, including field work in Afghanistan. Skilled in desktop and laptop support, POS systems, servers, printers, kiosks, hardware repair, system builds, and fault-isolation troubleshooting. I review ticket documentation carefully to ensure all completion requirements are met before closing work. Experienced with onsite field service, enterprise support, and DoD contract environments, with a strong focus on reliable hands-on technical execution.

Verified insurance: General Liability

Skills

• Digital Signage Installation (Audio / Visual & Digital Signage)
• IPTV System Setup (Audio / Visual & Digital Signage)
• Conduit & Low Voltage Work (General Field Service)
• De-installation & Removal (General Field Service)
• Site Survey & Documentation (General Field Service)
• Component Replacement (Hardware & Repair)
• Desktop & Laptop Repair (Hardware & Repair)
• Hardware Diagnostics (Hardware & Repair)
• POS Terminal Installation (Hardware & Repair)
• Peripheral Device Installation (Hardware & Repair)
• Printer Setup & Repair (Hardware & Repair)
• Server Hardware Installation (Hardware & Repair)
• Cable Testing & Certification (Networking & Cabling)
• LAN/WAN Troubleshooting (Networking & Cabling)
• Network Infrastructure Design (Networking & Cabling)
• Network Switch Configuration (Networking & Cabling)
• Rack & Stack Installation (Networking & Cabling)
• Router Setup & Configuration (Networking & Cabling)
• Structured Cabling (Cat5e/Cat6/Cat6A) (Networking & Cabling)
• Active Directory & Group Policy (Software & Configuration)
• Firmware Updates (Software & Configuration)
• Network Software Configuration (Software & Configuration)
• Remote Desktop & VPN Setup (Software & Configuration)
• Windows OS Deployment (Software & Configuration)
• POTS Line Troubleshooting (Telecom & VoIP)
• Wi-Fi Access Point Installation (Wireless & RF)

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